| On Premier Partnership |
 What kind of control is provided to Premier Partners?
| Premier Partner owns the front-end portal with their own URL, and the secured online payment gateway integrated with their bank account. TimeTec will integrate the application’s portal, which includes Admin module, Billing module, Reseller Management module, Auto-mailer module and etc into partner’s front-end portal. The premier partner will be given the rights to access to all the integrated modules in TimeTec’s cloud system. |
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As a Premier Partner, do you allow us to rebrand the solution?
| We highly discourage rebranding unless you have the proof of necessity because a different brand could trigger higher marketing and maintenance cost for partners. |
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Will you appoint another partner in my country?
| For Premier Partner, TimeTec will not be appointing any more partner to represent the brand in the region but the Premier Partner must perform in their assigned region to be eligible as Premier Partner for a long period of contract. |
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What is the partner’s role in maintaining the integrated website?
| The Premier Partner is responsible to maintain the front-end portal, complete with the supply of local contents and mailers that suit to the local market. TimeTec will take care of the cloud application upgrades as required by the market. |
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What is the estimated time frame to prepare the product for launching in my market?
| Language plays a big factor in the time frame. If English were only the main language without other language localization involved, duration of one month would be sufficient to take the cloud service live. If you require the front-end portal to have a local language, we estimate additional two months to the total time frame. |
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Can Premier Partner set the local pricing?
| Yes, since you will collect all the subscription fees, you can set your own local price. We advise that you calculate all your costs carefully to determine the right price for your market, and please do not set the local price so differently from the international price. |
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Who would be the biller when the Premier Partner collects the payments?
| Your company. The Premier Partners have the rights to log in to the Billing Module to customize invoices and details of the biller in the system. For Distributor and Dealers, unless the customers are paying to them offline, our company name, TimeTec Computing will appear in all online transactions. |
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What is the duration of a Premier Partnership Program?
| The Partnership Agreement once signed is continued without expiry, unless breach of agreement with 90-day written notification by either parties, be it Dealer, Distributor or Premier Partnership. Premier Partnership Agreement’s auto-renewal is scheduled for every two years if the expected sales quota is achieved. Distributor and Dealer level partnership is on yearly auto-renewal basis. |
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What are the countries that you will appoint as Premium Partners?
| Please click here to check the list. TimeTec’s existing Premier Partners are available in China and Germany. We will be inviting partners in these following countries: Argentina, Australia, Brazil, Chile, Egypt, France, India, Indonesia, Iran, Italy, Japan, Korea, Mexico, Russia, Saudi Arabia, South Africa, Thailand, Philippines, Turkey, UAE, United States, Vietnam. |
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According to TimeTec’s expansion plan, multiple cloud applications namely TimeTec VMS, TimeTec Hire, TimeTec Patrol, TimeTec Leave are to be launched in near future; if you have already appointed a Premier Partner for TimeTec TA, does it mean that the same partner will automatically be granted the Premier Partnership for the other cloud services?
| Yes, theoretically. TimeTec prefers to work with the same partners, unless their performance and commitment are not up to our expectations, or they prefer to market only one cloud service only. |
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